e-ILTP JPSM

 


JPSM Login



Course ID: IT-020-2/3 - Pembantu Juruteknik Sistem Komputer (SKM Tahap 2 & 3)

SINOPSIS PROGRAM INSTITUT LATIHAN TEKNIK DAN PERDAGANGAN (ILTP) JABATAN PEMBANGUNAN SUMBER MANUSIA (JPSM)

Harap maklum, permohonan secara online telah ditutup.

1 Nama & Kod Program:
1 Terbuka Kepada:
2 Objektif:

2.1 Computer System Assistant Technician Level 2 is designated to perform computer system installation, preventive and corrective maintenance, and computer network installation. He/she also expected to perform computer systems administrative functions.

      In particular he/she will:

  1. Set up computer system unit components
  2. Set up computer peripherals
  3. Install computer operating system
  4. Install computer device drivers
  5. Install application software
  6. Upgrade computer system unit components
  7. Update computer device drivers
  8. Update application software
  9. Maintain computer system work area
  10. Diagnose system error logs/ beeps
  11. Diagnose computer threats
  12. Scan computer threats
  13. Execute data back up
  14. Maintain computer system unit
  15. Maintain computer peripherals
  16. Carry out parts installation
  17. Check internal and external computer power supply devices
  18. Inspect computer system unit
  19. Check computer peripherals
  20. Check computer storage devices
  21. Check computer  communication  devices
  22. Check computer system software
  23. Replace computer faulty component
  24. Set up computer network cable
  25. Design computer network environment
  26. Set up client network operating system
  27. Comply with company security policy
  28. Store customer data/information
  29. Evaluate anti-virus program

2.2 Computer System Technician Level 3 is designated to perform computer system installation, preventive and corrective maintenance, and computer network installation. He/she also expected to provide remote technical support, perform computer systems administrative functions and supervisory functions. 

 

                        In particular he/she will:

  1. Set up computer work area
  2. Update computer operating system
  3. Monitor preventive maintenance work
  4. Monitor work area tidiness
  5. Install software patches
  6. Implement contingency measures
  7. Monitor corrective maintenance work
  8. Carry out customer support services
  9. Install network operating system
  10. Set up network server services
  11. Configure client network connectivity
  12. Develop network configuration documentation
  13. Respond to customer needs
  14. Probe customer's technical problems
  15. Implement on-line diagnostic
  16. Execute on-line technical support
  17. Assign on-site support
  18. Maintain software licenses
  19. Maintain warranty document
  20. Maintain department policies and standard operating procedures
  21. Develop contingency measures
  22. Supervise back up activities
  23. Evaluate service report
  24. Store inventory document
  25. Procure computer requisitions
  26. Develop installation checklist
  27. Organize competency enhancement
  28. Prepare job schedule
  29. Conduct staff appraisal
  30. Coordinate with other related departments
  31. Monitor staff discipline
3 Kandungan:

3.1 Subjek Utama (Core Subject) Tahap 2

LP01    :           Security Policy
LP02    :           Work Area Tidiness
LP03    :           PC Assemble
LP04    :           System Installation
LP05    :           Network Installation
LP06    :           Hardware Maintenance
LP07    :           Troubleshooting
LP08    :           Replace of Computer Parts
LP09    :           Contingency Measures

3.2 Subjek Tambahan (Core Abilities) Tahap 1

Z-009-1 (1) :    Workplace Safety
Z-009-1 (2) :    Organizational Structure
Z-009-1 (3) :    Managing System
Z-009-1 (4) :    Workplace Culture & Ethics 
Z-009-1 (5) :    Handling Information
Z-009-1 (6) :    Communication Function
Z-009-1 (7) :    Handling Problem
Z-009-1 (8) :    Information Technology Application
  • Bahasa Inggeris
  • MS Office (Word, Excel & Power Point)
  • SimpanKira

3.3 Subjek Tambahan (Core Abilities) Tahap 2

 Z-009-2 (1) :    Manage Workplace
 Z-009-2 (2) :    Work within System
 Z-009-2 (3) :    Handling Information
 Z-009-2 (4) :    Collaborate With Colleagues

  • Bahasa Inggeris
  • MS Office (Word, Excel & Power Point)
  • SimpanKira

 

3.4 Subjek Utama (Core Subject) Tahap 3

LP01    :           Department Policy
LP02    :           Inventory Documentation
LP03    :           Work Site Preparation
LP04    :           Operating System Updating
LP05    :           Network Configuration
LP06    :           Maintenance Monitoring
LP07    :           Customer Support Services
LP08    :           Contingency Measures
LP09    :           Staff Performance

3.5 Subjek Tambahan (Core Abilities) Tahap 3

Z-009-3 (1) :    Report Writing
Z-009-3 (2) :    Job Performance
Z-009-3 (3) :    Provide Training
Z-009-3 (4) :    Teamwork Development
Z-009-3 (5) :    Work Implementation
Z-009-3 (6) :    Customer Relations
  • Bahasa Inggeris
  • MS Office (Word, Excel & Power Point)
  • SimpanKira

ra

4 Metodologi Latihan:

Sesi Pengajaran dan Pembelajaran (P&P) disampaikan secara teori, demonstrasi, perbincangan, praktikal (Amali) dan penilaian

5 Syarat Kemasukan:

5.1 Kumpulan Sasaran:


1. Belia tempatan Negeri Sabah.
2. Lelaki dan Perempuan.
3. Berumur 18 tahun hingga 26 tahun
4. Bujang

5.2 Kelayakan Akademik


1. Tamat Sijil Pelajaran Malaysia (SPM)
2. Lulus matapelajaran Bahasa Malaysia dan Bahasa Inggeris dalam SPM

6 Tarikh Latihan:

1. Januari – September (Tahap 2 / Tahun Pertama)
2. September – November (Tahap 3):
3. Ogos – November (tahun berikutnya) = Latihan Industri (LI)

7 Tempat Latihan: Kampus Jabatan Pembangunan Sumber Manusia, Jalan Pantai Manis, Papar
8 Yuran:

1. Pendaftaran : RM100.00
2. Peperiksaan Jabatan Pembangunan Kemahiran Tahap 1: RM 100.00
3. Peperiksaan Jabatan Pembangunan Kemahiran Tahap 2: RM 100.00

4.  Cagaran Perpustakaan - RM100.00

9 Bilangan: 20 orang pelatih setiap ambilan kemasukan
10 Bahasa Pengantar: Bahasa Melayu
11 Sistem Penilaian dan Persijilan:

1. Penilaian Teori dan Amali Tahap 2 (Terampil / Belum Terampil)
2. Peperiksaan Akhir Tahap 3 (Lulus / gagal)

12 Tahap Sijil:

1. Sijil Kemahiran Malaysia (SKM) Tahap 2
2. Sijil Kemahiran Malaysia (SKM) Tahap 3

13 Kemudahan disediakan:

Asrama, makan-minum harian, pakaian seragam, pinjaman buku teks, peralatan dan bahan latihan serta elaun bulanan (RM160.00).

14 Pertanyaan Lanjut:

Sebarang pertanyaan lanjut berkenaan program ini boleh diajukan kepada:

Pegawai Latihan Kanan (ILTP)
Emel : Tianinun.Iping@sabah.gov.my / webmaster.jpsm@sabah.gov.my
Nombor telefon : 088-270573
Nombor Fax : 088-225022